‹ Back to innovator directory Marco Ridder Director, Global Operations Marco discusses the role of agents and their importance in the identity verification workflow. Innovator Content Video The role of agents in the identity verification workflow Q&A Innovator Q&A: Role of document experts providing additional assurance Other Identity Innovators you may be interested in View all Michael Diamond Senior Vice-President and GM of Digital Banking Mitek Martyn White Director of Client Solutions Mitek Gillian Channer Vice President of Product Management Mitek Nash Ali Head of Risk and Payments Moneygram